had my 1st service done at dealership paid heaps to have their 17 year old 1st year apprentice change the oil,took it back that afternoon after pool of oil on my driveway,no ''o''ring seal in sump plug,
service it myself now and stuff the warranty,heaps cheaper,better quality oil,and i know the jobs done right!
have had it back a few times since for minor problems under warranty and they have always fixed them even though they no my warranty is void.
Get in their face and argue,about anything and any problem not directly related to them servicing the vehicle i.e. lumbar support dial on drivers seat fell off,got nothing to do with the schedule of log book servicing.
self service or dealer service i think has nothing to do with the problems people are having,some of these cars are just DUD'S.
2011 s2 x240 king springs,2''lift,uhf,mcc winch bar,13000lb winch,hayman reese hitch,low range RWD only mod,satnav,weather sheilds,tints,scan gauge,HD dash cam.and a little smelly cardboard tree that hangs on my gear shift.